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Delivery
Online, Flexible
Duration
3 Semesters (12 Months)
Credential
Ontario College Diploma

About the Program

This twelve-month diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Through practical, hands-on training you will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.

Fluency in English is critical to your success in the program and medical environment. There is a strong focus on communicating effectively from the beginning of the program to graduation.

Required Keyboarding Speed

You must have a keyboarding speed of 50 words per minute to graduate from this program.

Skills

Throughout this program you will develop the following skills:

  • Written communication
  • Familiarity with medical terminology
  • Transcription
  • Organization and time management
  • Problem-solving
  • Scheduling and task coordination in a healthcare setting
  • Proficiency in Microsoft Office applications and specialized medical software

Work Experience

Field Placement

Once you meet all the necessary academic requirements, you will be able to participate in an unpaid field placement that will allow you to acquire hands-on experience in a formal work environment. You may haveÌýa shared responsibility for securing a placement.ÌýThe placement will take place during the third semester of the program.ÌýStudents who do not meet all of the necessary academic requirements, or who prefer not to participate, have the option of taking a Medical Office Simulation course as an alternative to the in-person field placement.ÌýSuccessful completion ofÌýeither the in-person placementÌýor the Medical Office Simulation courseÌýis a requirement for graduation.

Program Availability

Start in Location Availability
Sept. 2025 911±¬ÁÏÍø@York  Open
Sept. 2025 Online  Open
Jan. 2026 911±¬ÁÏÍø@York  Open
Jan. 2026 Online  Open
May 2026 911±¬ÁÏÍø@York  Open
May 2026 Online  Open

Please note that availability is subject to change and a seat is not guaranteed.

Start in Location Availability
Sept. 2025 911±¬ÁÏÍø@York  Open
Sept. 2025 Online  Open
Jan. 2026 911±¬ÁÏÍø@York  Open
Jan. 2026 Online  Open
May 2026 911±¬ÁÏÍø@York  Open
May 2026 Online  Open

Please note that availability is subject to change and a seat is not guaranteed.

This program meets Post-Graduation Work Permit (PGWP) eligibility requirements.

Program and Course Delivery

This program is offered online and is also available in 911±¬ÁÏÍø's flexible delivery format for students at 911±¬ÁÏÍø@York. In courses delivered in the flexible format, using interactive learning spaces, professors teach in person to students in a physical classroom or lab and stream to students online at the same time. Students have a choice of coming to campus for an in-person experience or learning online.

Your Career

Graduates of the program can explore the following career options:

  • Medical office assistantÌý

  • Medical clinic assistant
  • Medical receptionistÌý
  • Hospital unit clerk
  • Ward clerk
  • Medical administrator
  • Patient care coordinator
  • Medical transcriptionist
  • Medical secretary

Employment may be found in health-related setting like hospitals, family healthÌýcentres, doctors’ offices, physio and occupational therapy clinics, medical laboratories, pharmaceutical companies, long-term care facilities, and government health agencies.

Affiliations/Associations

Through a partnership with theÌý,Ìýstudent members will have access to national and international resources, learning opportunities and up-to-date industry trends. Students and graduates of ³§±ð²Ô±ð³¦²¹â€™s Office Administration programs can choose to develop their careers by pursuing a Canadian Certified Administrative Professional (CCAP) certification through the AAP.

The 911±¬ÁÏÍø Polytechnic Difference

This is where university meets college. Where theory meets practice. Where ambition meets flexibility.

Degree Pathways

Every 911±¬ÁÏÍø diploma has a degree pathway. You have the opportunity to continue your studies and complete a degree at 911±¬ÁÏÍø or a partner institution.

Experiential Learning

Graduate career-ready and world-ready. This program has a field placement to help you hone essential skills for the workplace.

Career Support

offers students and graduates lifelong access to an exclusive job board, career coaching, networking and more.

Sustainability

We’ve made a bold commitment to embed principles of sustainability into every business program we offer.

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